Customer Support Jobs

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Energy Specialist

Wellington
Full time
💰 Salary not provided
We have an exciting opportunity to join our team in our vibrant Wellington CBD office, this entry-level role is an invitation to become a true customer champion.We are looking for enthusiastic people to contribute to the growth of Octopus. You will be on the front lines, providing outrageously good service to our UK-based customers via email on our award-winning Kraken platform. You must be a...
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Gestor/a Energético/a (Valencia)

Valencia
Full time
💰 Salary not provided
🌍 Revolucionamos la energía para cambiar el mundoEn Octopus Energy, no somos una eléctrica tradicional. Somos un equipo de personas apasionadas que trabaja cada día para hacer que la energía sea 100% renovable, accesible y justa para todos.Creemos en la tecnología y la innovación como motores del cambio. Queremos transformar la forma en que el mundo consume energía, eliminando barreras, simpl...
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Customer Care Executive - Complaints & Feedback

London
+1
Full time
💰 Salary not provided
What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future.We’re looking for a highly skilled Customer Care Executive to investigate and analyse complaints and other forms of feedback, e.g. Google and TrustPilot review, NPS and CSAT surveys, in regulated and non-regulated environments.The ideal candidate will have exemplary communication skills, a strong curiosity for all things c...
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Aftercare Team Lead

Octopus Energy
On-site
Brighton
Full time
💰 Salary not provided
We are looking for an experienced and dynamic Technical Customer Support Manager to lead our high-performing Post-Installation Support Team. This critical role is the heartbeat of our customer experience after a product is installed. You'll be responsible for ensuring our team delivers fast, effective, and empathetic technical problem-solving across multiple channels, working seamlessly with ...
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Kundenservice-Spezialist & Dispatcher (Smart Meter) ...

Octopus Energy
On-site
Munich
Part time
💰 Salary not provided
Wir sind nicht der lokale Stromanbieter um die Ecke. Wir sind das globale EnerTech-Unternehmen, das den Energiemarkt revolutionieren wird. Wir haben kein geringeres Ziel, als die global benötigte Energie 100% nachhaltig zu gestalten. Global, agil und zukunftsorientiert verändern wir den Energiemarkt mit neuer Technologie zum Besseren.Dabei sind unsere Ökostromtarife nur die Basis. Bereits sei...
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Customer Operations Specialist - Electroverse

London
Full time
💰 Salary not provided
We’re making electric vehicle ownership as smart and as simple as possible by building the giant, virtual charging platform of the future.In just four years, Octopus Electroverse has grown to become one of the largest eMobility players globally, with over 1 million connected electric vehicle chargers and a customer ecosystem spanning web, iOS, Android, CarPlay, Android Auto & Automotive OS, a...
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