Customer Success Manager - Enterprise

Added
27 minutes ago
Type
Full time
Salary
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Related skills

b2b saas data science data labeling ml pipelines label studio

πŸ“‹ Description

  • Own strategic customer relationships from onboarding to renewal.
  • Partner with ML/data science teams to integrate Label Studio.
  • Drive value by reducing labeling cost and boosting model performance.
  • Support usage expansion by aligning with customer tech goals.
  • Establish yourself as a trusted advisor on annotation and data curation.

🎯 Requirements

  • 5+ years in customer-facing technical roles, incl. 3+ years managing relationships.
  • Familiarity with ML/AI workflows, labeling, training, QA, and production.
  • Hands-on experience with data labeling/annotation platforms.
  • Direct experience as a data scientist, ML engineer, or MLOps in customer-facing roles.
  • Strong understanding of AI/ML org dynamics and leadership goals.
  • Experience in B2B SaaS, ideally AI/ML startups serving data science teams.

🎁 Benefits

  • Stock options
  • Comprehensive health benefits
  • Strong collaborative culture
  • Remote-friendly environment
  • Growth opportunities
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