Related skills
customer success saas project management stakeholder management implementation📋 Description
- Lead deployment and adoption of Samsara IoT for enterprise fleets and assets.
- Own customer relationships from onboarding to renewal and value realization.
- Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product.
- Deliver training sessions and demos to executives and day-to-day users.
- Track progress, adoption, and account health; create launch plans and roadmaps.
- Manage multiple engagements and deliver an exceptional customer experience.
🎯 Requirements
- 4+ years in senior Customer Success, account management, or strategic consulting; Enterprise SaaS exp.
- Experience supporting or working with technical products.
- Solutions-oriented with strong problem solving and project management.
- Excellent consultative skills with end-to-end system implementations.
- Proven ability to build trust with executives and product/engineering leaders.
- Bachelor's degree from a 4-year institution; PMP Certification preferred.
🎁 Benefits
- Flexible remote work model with optional in-person offices.
- Professional development stipend to grow your skills.
- Comprehensive health and parental leave plans.
- Remote-friendly rewards and recognition programs.
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