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1 hour ago
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Full time
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crm account management customer success relationship management saasπ Description
- Retain and grow corporate customers across industries.
- Serve as primary contact for inbound queries and renewals.
- Collaborate with Account Executives to uncover growth opportunities.
- Build three-dimensional relationships with key stakeholders.
- Share client insights with product, marketing and sales teams.
- Act as advocate for AlphaSense within client organizations.
π― Requirements
- Relationship-driven with Fortune 1000 clients.
- Subject matter expert with strong business acumen.
- Energetic, creative; quick to learn.
- Understand SaaS business and client engagement best practices.
- Committed to delivering results and proactive outreach.
- Strong oral, written and presentation skills across levels.
π Benefits
- Competitive benefits program.
- Generous commission plan with uncapped earning potential and equity.
- Equal opportunity employer; commitment to accommodation.
- Equity participation.
- Reasonable accommodations for qualified individuals with disabilities.
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