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account management customer success saas renewals onboarding📋 Description
- Own and grow relationships with Fortune 1000 corporate clients.
- Be primary point of contact and partner with Sales, CS, Product, Marketing.
- Forecast and maximize retention; drive adoption across units.
- Identify revenue risk to prevent churn.
- Lead onboarding and training for new users.
- Act as advocate for customers and for AlphaSense.
🎯 Requirements
- Relationship-driven with Fortune 1000 client experience.
- Subject matter expert with strong business acumen.
- Energetic and creative with curiosity and quick learning.
- Deep SaaS understanding and client engagement in SaaS.
- Committed to delivering results with grit and initiative.
- Strong communicator with executive-level interaction skills.
🎁 Benefits
- Performance-based bonus and equity.
- Generous benefits program.
- Opportunities for professional growth.
- Inclusive, equal-opportunity employer.
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