Related skills
slack google workspace zendesk gmail core credit📋 Description
- Serve as primary contact for Atlas members regarding dining and account requests.
- Manage inbound/outbound communications via Zendesk, Slack, Gmail, and Core Credit systems.
- Coordinate reservations and dining experiences with precision and speed.
- Troubleshoot member account questions, credit issues, and billing concerns.
- Collaborate cross-functionally with credit operations and lifestyle teams to deliver seamless experiences.
- Track and manage service requests with a high-touch, empathetic approach.
🎯 Requirements
- 3+ years client service or relationship mgmt in luxury dining, travel, finserv.
- Background in Customer Service, Exec Assistance, or Concierge with dining focus.
- VIP-level service for high-value members with swift, effective solutions.
- Excellent multitasking in fast-paced, dynamic environments.
- Creative problem-solver who delivers thoughtful solutions.
- Clear empathetic communication; personal interactions.
🎁 Benefits
- Full medical, dental, and vision coverage
- 401k Plan
- Flexible Time Off
- Work from Home Reimbursement
- Remote work environment with flexibility when needed
- Ownership culture with autonomy and impact
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!