Senior Customer Success Associate

📋 Description

• Forge and nurture relationships with key customer stakeholders.
• Be the subject-matter expert to help customers maximize Eversight capabilities.
• Guide customers to implement promotions and insights.
• Deliver high-quality customer experiences with strong project management.
• Manage multiple data-driven processes and schedules with high execution.
• Represent the voice of the customer to Product, Engineering, and Data Science.

🎯 Requirements

• 3+ years in an analyst or associate role.
• Direct experience with CPG is a plus.
• Bachelor’s degree, ideally business or quantitative field.
• Passion for customer-facing work; relationship-building.
• Ability to manage multiple workstreams independently with strong attention to detail.

🎁 Benefits

• Flexible, remote-friendly work setup with in-person events.
• Sales Incentive Plan.
• Taste of Instacart benefits program.