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windows macos sccm gpo antivirus📋 Description
- Be the first and primary point of contact for technical support.
- Provide world-class customer support and resolve inquiries.
- Collaborate with the team to resolve issues quickly.
- Escalate incidents as needed and follow up until resolution.
- Improve internal and customer-facing docs via feedback.
- Continuously learn Huntress products and customer environments.
🎯 Requirements
- Customer-focused; strong team player
- Experience with Windows OS and troubleshooting
- Experience with macOS and Terminal/Bash (plus)
- Familiar with ProcMon and Process Explorer (plus)
- Experience configuring antivirus products
- Familiar with GPO, SCCM, and RMM tools
- Scripting/tools experience a plus
🎁 Benefits
- 100% remote work
- Starter home office reimbursement (€398)
- Generous personal leave
- Digital monthly reimbursement (€92)
- Travel to the US 1-2 times/year for events
- Pension
- Access to BetterUp coaching
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