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aws data pipelines observability metrics fedramp📋 Description
- Act as trusted advisor for customers from onboarding to expansion
- Become Cribl product expert as customers build observability pipelines
- Establish relationships with stakeholders and senior management to drive success KPIs
- Communicate to tech-touch customers using data-driven metrics
- Drive continued value by expanding use cases and data sources across teams
- Collaborate cross-functionally with teams as voice of the customer; may require after-hours
🎯 Requirements
- Minimum of 5 years in post-sales with customer advocacy
- Experience with Federal or Public Sector organizations
- Local to the greater Washington D.C. area
- GovCloud or FEDRAMP experience
- Customer-first mindset with strong communication and relationship mgmt
- Direct experience with Observability, Logs, Metrics, IT Ops and Security
🎁 Benefits
- Health, dental, and vision coverage
- Short-term disability and life insurance
- Paid holidays and paid time off
- Fertility treatment benefit
- 401(k) and equity
- Eligible for discretionary company-wide bonus
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