Jobs at 5CA

Job description available at: https://jobs.5ca.com/jobs?gh_jid=4021856101

Overview5CA is seeking a Japanese / English Gaming Support Agent to join our remote team. This role provides player support for our gaming services in Japanese and English. You will respond to inquiries via chat and email, troubleshoot account and gameplay issues, guide players through in-game features, and escalate complex problems to relevant teams. The ideal candidate is bilingual in Ja...

Overview5CA is seeking a Payroll Coordinator to join our remote APAC team. In this role, you will support end-to-end payroll processing, maintain accurate employee records, and ensure compliance with local tax and payroll regulations across APAC.ResponsibilitiesProcess monthly payroll for APAC employees accurately and on timeMaintain employee data in HRIS and payroll systemsEnsure complian...

Compensation and Benefits Specialist at 5CAWe are seeking a detail-oriented Compensation and Benefits Specialist to join 5CA’s remote team in the Europe, Middle East and Africa (EMEA) region. This role focuses on designing, implementing, and administering compensation and benefits programs, ensuring regulatory compliance, and providing data-driven insights to support Talent & HR initia...

Employee Relations Manager (ERM) - EMEA5CA is seeking an experienced Employee Relations Manager (ERM) to lead employee relations across the EMEA region. This remote role partners with HR business partners and regional leadership to provide strategic guidance on employee relations matters, policy interpretation, investigations, and issue resolution. The ERM will ensure compliance with local...

Role Overview5CA is seeking an English Gaming Support Agent for the EMEA region. This remote role is open to applicants located in Europe. The agent will provide high-quality English-language support to gamers, addressing in-game issues, account questions, and gameplay inquiries via chat, email, and social channels. The role requires excellent written and verbal communication, strong probl...

About the Role5CA is seeking a Thai / English Gaming Support Agent to join our remote team serving players in the APAC region. This bilingual role is ideal for customer-centric individuals who enjoy gaming and helping others resolve in-game issues. You will communicate with players in Thai and English to troubleshoot problems, answer questions, and provide friendly, professional support.Re...

OverviewWe are seeking an English-speaking Gaming Support Agent to join 5CA’s APAC remote team. In this role you will assist players, troubleshoot issues, and ensure a high level of customer satisfaction across APAC time zones.ResponsibilitiesRespond to customer inquiries via live chat, email, and ticketing systems in English.Troubleshoot account issues, in-game problems, and payment queri...

About the Role 5CA is seeking an English-speaking Gaming Support Agent to support LATAM players on our gaming platform. This is a remote position focused on delivering excellent customer service to English-speaking players in the LATAM region. Responsibilities Respond to customer inquiries via live chat, email, and social channels in English. Troubleshoot account access issues, in-gam...

French / English Customer Support Agent at 5CAJoin 5CA as a bilingual French/English Customer Support Agent working remotely in Europe. You will assist customers via email, chat, and phone, resolving inquiries, troubleshooting issues, and providing outstanding service.ResponsibilitiesProvide bilingual customer support in French and English (written and spoken)Respond to inquiries, troubles...