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customer support remote work english fast learner gaming knowledge📋 Description
- Handle customer support issues for an assigned game studio.
- Assist players with account and technical issues.
- Resolve purchase- and gameplay-related queries.
- Work with a team under a Team Lead and Operations Manager.
- Stay updated on client projects and past releases.
🎯 Requirements
- Advanced English (C1) speaking and writing.
- Located in Albania, Algeria, Ghana, Kosovo, Nigeria, or Tunisia.
- Experience in customer service is a plus.
- Strong gaming knowledge and passion for video games.
- Fast learner with initiative and troubleshooting skills.
- Reliable home workspace for 100% remote work.
🎁 Benefits
- Remote-first culture with global teammates.
- Flexible, training-focused environment.
- Innovative digital tools and online training.
- Learning and career development opportunities.
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