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customer support gaming remote english latam📋 Description
- Handle customer support for an assigned game studio
- Help players with account, technical, and gameplay queries
- Work with a team of agents under a Team Lead and Operations Manager
- Complete training modules to grow skills
- Stay updated on client projects and updates to help players enjoy games
🎯 Requirements
- Advanced English (C1) required
- Located in Colombia, Costa Rica, El Salvador, Guatemala, or Panama
- Own a modern gaming PC/laptop
- In-depth gaming knowledge and passion for video games
- Dedicated quiet workspace at home
- Fast learner, takes initiative, strong troubleshooting
- Customer service experience is a plus
🎁 Benefits
- The freedom to work 100% remotely with no commute
- Casual, diverse culture across 80+ countries
- Innovative tools and online training library
- Learning and career development initiatives
- Inclusive culture with 80+ countries and 25+ languages
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