Jobs at Hatch

About HatchHatch is a fast growing startup backed by Y-Combinator, Bessemer and NextView Ventures. Hatch's AI CSR platform enables over 1,100 customers to respond in real-time to customer inquiries and drive revenue efficiently. Hatch is growing fast and hiring across many roles, including the GTM team.Who we're looking for at HatchHatch is the leading AI communications platform for businesse...

VP of MarketingLocation: NYC (In-Person)Type: Full-timeLevel: ExecutiveWe’re Hatch — an AI company transforming customer communication for service businesses. We’ve scaled to $20M+ in ARR, profitably, by building product and GTM systems that actually work.Now, we’re looking for a world-class VP of Marketing to help us go from $20M to $100M+. This isn’t just a brand marketing role. This is a r...

Billing Manager (SaaS) – New York, NYAbout HatchAt Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagem...

Cloud Infrastructure EngineerMUST BE BASED IN NYC, No RelocationHybrid in SOHONot able to sponsorAbout the RoleWe’re looking for a Senior DevOps Engineer to join Hatch’s high-impact engineering team. This is a senior-level role focused on building resilient, secure, and scalable infrastructure to support both our core platform and AI-powered product lines. You'll partner with engineers, ML pr...

About the RoleThe Enterprise Account Manager partners with our largest and most complex customers primarily PE-backed groups managing multiple portfolio brands to ensure successful onboarding, adoption, and long-term value realization.You’ll lead multi-brand implementations, coordinate cross-functional teams, and work directly with executives to design, deliver, and scale success across their...

Senior/Staff Engineer (Elixir OR Golang)MUST BE BASED IN THE NYC, No RelocationOnsite/Hybrid in SOHONot able to sponsorAs a Senior Backend Engineer specializing in Elixir at Hatch, your role is critical in building and maintaining the high-performance backbone of our digital services. You will lead the development and optimization of our backend systems using Elixir, ensuring they are robust,...

MUST BE BASED IN THE NYC, No RelocationOnsite/Hybrid in SOHONot able to sponsorAbout HatchAt Hatch, we’re revolutionizing customer service with AI that doesn’t just assist — it transforms how businesses engage with customers. Backed by Y Combinator and top-tier investors like Bessemer Venture Partners and NextView Ventures, we’re doubling revenue year over year and scaling rapidly. We’re buil...

HATCHhttps://www.usehatchapp.com/Senior Fullstack EngineerMUST BE BASED IN THE NYC, No RelocationOnsite/Hybrid in SOHONot able to sponsorHatch empowers sales and service teams to build AI agents that don’t merely assist behind the scenes; they interface directly with customers out in the wild, elevating the customer experience while freeing up human agents for more gratifying and impactful wo...

About the RoleThe Director of Customer Success, Enterprise will lead the strategy, team, and execution for our largest and most complex customers primarily PE-backed groups managing multiple portfolio brands. This person will establish structure and consistency across accounts, ensuring our team can manage concurrent projects, technical integrations, and executive relationships effectively.A ...