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Franchise Support and Quality is a team in the Field Operations department. We provide support to Crumbl franchise locations by making it easy for Owners, Operators, Managers, and Crew Members to get answers, solve problems, and identify opportunities. We measure success by the speed, accuracy, and experience we provide.The services we offer include general operational support, cookie support...

The purpose of this role is to ensure the success of assigned Franchise Partners by acting as a trusted advisor, consulting on profitability, marketing, and operational excellence.This role will be based in the broader Philadelphia PA market. Responsibilities Trusted Advisor to Franchise PartnerEstablish a strong, trusted advisor relationship with Franchise Partners through leadership trainin...

Crumbl is seeking an Intermediate Financial Analyst to join our Financial Planning & Analysis (FP&A) team. This role provides financial support for critical areas such as theannual budget, periodic forecasts, and the month-end close cycle including Budget vs. Actual reporting (BvA). You’ll play a key role in building models, analyzing data, and delivering insights that drive strategic decisio...

The Operational Excellence Trainer plays a key role in delivering in-person training to Franchise Partners, Managers, and Crumbl Crew leadership members, with a focus on enhancing store operations. This role involves conducting various trainings to support new store openings, ownership transfers, and SOS training. The trainer’s goal is to ensure each store’s unique needs are met while alignin...

Community Team Specialist serves as Crumbl’s voice online. Has a PR mindset and is able to spot opportunities for sales, education, and relationship-building in every situation, while being personable and strategic. Responsible for controlling the online narrative about Crumbl and it’s competitors, capturing and reporting on user generated content, as well as reporting on platform trends, opp...