AboutFresha

Fresha is the leading marketplace platform for beauty & wellness

trusted by millions of consumers and businesses worldwide.

Fresha is used by

110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company is headquartered in

London, United Kingdom, with global offices located in New York City, Vancouver, Sydney, Dubai, Riyadh,Amsterdam, Warsaw and Pristina.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions.

Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace

unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Role overview

Given our exciting and progressive growth plans, we are looking for an exceptionalData Analyst/Senior Data Analyst (Growth) to come and join our global business.

Reporting directly into the Lead Data Analyst, and working collaboratively with various stakeholders across the company, you will be accountable for leveraging our data to “move the needle” here at Fresha.

This is a great opportunity for someone looking to work in a

fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. London office address: 10 York Road, Waterloo, SE1 7ND

What you will be doing

Drive Change - Leverage your analytical skills and understanding of the business to spot opportunity, inform on strategy and drive change at Fresha.

Insightful Analysis - Translate complex product workflows and business models into clear, measurable metrics. You'll employ a variety of methods, from standard BI metrics to advanced product funnels, path analysis, and more

Collaborative Spirit - Engage actively with our product, marketing, engineering, and commercial teams. Your role will be to integrate your analysis seamlessly into their everyday decision-making, understanding diverse objectives, and driving data-driven strategies

Efficiency through Automation - Experience in automating reports and metrics is crucial, ensuring data is accessible and timely

Tool Mastery - In our agile environment, the ability to adapt and efficiently use various analytics tools is essential

Adaptable to Change - Keep pace with the evolving nature of our product development, ensuring our data models and strategies remain aligned and responsive

What we are looking for

3 years+ analytical experience

Strong SQL skills

Expertise in managing diverse data sources and turning them into insights. Using data to understand and inform “the bigger picture”!

Ability to simplify complex data into compelling narratives for decision-making (Problem solving is key!)

Skilled in the use of BI/visualisation tools

Experience working in a fast-paced tech environment

Added bonus

Knowledge of data modeling and pipeline development

Experience using Fivetran, Prefect, Snowflake, dbt and Periscope

Experience with tools such as R/Python

Experience working in fast-paced venture-backed startup environments

Commercial, Growth or Product Analytics experience

At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.

Interview Process

Screen Call - Video-call with Talent Team - 30 mins

1st Stage - Video-call with Hiring Manager - 45 mins

2nd Stage - Video-call with Hiring Team (Technical Interview) - 45-60 mins

Final Stage - Presentation - In person with Hiring Team - 60-90m mins

We aim to complete the entire interview process and deliver feedback within 2 weeks.

Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe

Additional Information

Inclusive workforce

At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.

We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.

We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.