Jobs at Thatch

About the role This is a classic early-stage design moment: Thatch has strong product–market fit, and we’re ready to level up our brand. As our first full-time Senior Brand Designer, you’ll define and evolve Thatch’s visual identity across every touchpoint. You’ll shape how the world experiences Thatch — from marketing sites and campaigns to motion, print, and event materials. You’ll hav...

About the role As a Site Engineer at Thatch, you'll serve in a uniquely cross-functional capacity, ensuring that our public site is both beautiful and functional. You'll work closely with our design and engineering teams to maintain and improve our website at thatch.ai, creating both a beautiful representation of our brand and a functional tool for our users. Your role is critical in spe...

About the role At Thatch, we’re building a new way for modern businesses to offer great health benefits. We’re taking a unique approach in a legacy space, with backing from some of the world’s top investors (a16z, Index Ventures, Google Ventures, General Catalyst) and a team of top performers from companies like Stripe, Rippling, Ramp, Brex, and Shopify. We’re looking for a Product Marke...

About the role As the Group Product Manager, you’ll lead a growing team of exceptional Product Managers that build solutions for employers, employees, brokers, and partners. You’ll partner closely with engineering, design, GTM, and operations, and will work directly with the head of product to shape a platform that is reinventing how healthcare can be offered.  We believe great prod...

About the role We’re looking for a consultative and dynamic Customer Success Manager to join our growing team. In this role, you’ll manage a portfolio of Enterprise and Mid-Market employer customers – serving as a trusted partner on account strategy, renewals, and day-to-day success. As one of the early hires on the CS team, you’ll play a key role in shaping the customer experience at Th...

About the role Thatch is transforming employer-sponsored health benefits. Traditional group health plans are rigid, expensive, and increasingly unsustainable. Thatch enables employers to transition to Individual Coverage HRAs (ICHRAs), creating a benefits model that is more affordable, more flexible, and better aligned to today’s workforce. As an Enterprise Account Executive, you will be...

About the role We’re looking for an extremely ambitious individual with high-energy and an ownership mindset who can navigate the fast-paced startup landscape and develop world-class customer success processes. You’ll thrive in overcoming challenges, unlocking new ways to succeed, and continuously pushing yourself and our business forward to improve the lives of our partners and their cu...

About the role We're on the lookout for an Operations Specialist to join Thatch. This role is vital for our company — you'll spearhead the operational process of streamlining enrollments and payments of Thatch members to national insurance carriers in cases where we’ve not yet built automation. As an early member of this team, you’ll have the unique opportunity to build Standard Operatin...

About the role Thatch is modernizing how employers deliver health benefits through Individual Coverage HRAs (ICHRAs). As we grow, we need a Sales Strategy & Operations team that ensures our GTM motion runs efficiently, backed by strong data and scalable processes. The Sales Strategy & Operations Associate will be one of the first hires on this team. You’ll work directly with the ...

About the role As our first dedicated member of our FP&A team you will translate financial data into actionable insights to drive business performance, reconcile and manage budgets and forecasts and identify opportunities for revenue growth and cost optimizationYou will partner closely with executive leadership and cross-functional teams to deliver insights that inform key business d...

About the role As our first dedicated member of our Revenue Accounting team you will report directly to the Head of Finance and Operations and play the lead role in help design and implement scalable processes and share actionable insights to drive business performance, reconcile and manage our revenue streams.You will work closely with our Head of Finance, Sales Organization and Product...

About the role As a foundational Broker Operations Specialist, you'll play a pivotal role in assisting clients with selecting the right health insurance plans, ensuring they navigate their options confidently and efficiently, and working with carriers to mitigate issues during and after enrollment. This position offers a unique opportunity for a knowledgeable professional to shape the br...

About the role We are seeking an excellent Implementation Manager with 3-5 years of relevant experience to serve as the primary point of contact for customers transitioning to Thatch's platform. The Implementation Manager will be responsible for ensuring a smooth and successful onboarding experience, managing customer relationships, and collaborating with internal teams to deliver except...

About the role We’re looking for a nimble and entrepreneurial Customer Success Manager to support our growing base of SMB customers. In this role, you’ll manage a large, diverse portfolio of employer clients – delivering scalable, programmatic support across onboarding, renewals, and open enrollment. This is a great opportunity for someone who is energized by process development, custome...

About the role The Foundations team is building the abstractions and automations that allow for every Thatch member to pay for insurance plans and expenses that fit their specific healthcare needs, while creating a seamless experience for employers to manage their benefits program at scale. Our focus is architecting robust data models, integrating with carriers and financial partners, an...

About the role Thatch is transforming how companies approach employee healthcare benefits. As Senior Counsel, you'll play a critical role in our legal team's growth, bringing deep expertise in employee benefits, health insurance, or financial services to support our commercial and regulatory initiatives. You'll work alongside our existing product counsel and legal leadership to drive str...

About the role As a Customer Support Specialist at Thatch, you'll serve as a pivotal force in our company's evolution, acting as a true expert on all things Thatch as you support customers of all kinds: employers, employees, and brokers. Your role is critical in connecting our engineering team with our user base, influencing both the functionality and the accessibility of our product. Yo...

About the role We’re hiring a driven and adaptable Account Executive to join our SMB segment at Thatch. In this role, you’ll engage with growing businesses navigating healthcare benefits for the first time — blending both transactional hustle and strategic guidance. You’ll work cross-functionally, communicate clearly, and help us build the systems that power repeatable success in this sp...

About the role As a Software Engineer on the Product Experience team at Thatch, you’ll build the core experiences that make it easy for employers to give — and employees to get — great healthcare. You’ll enable employers to quickly and efficiently manage their employee benefits, build tools that help members choose the right plans for their families, and help our external partners integr...

About the role At Thatch, we're scaling rapidly to transform how people experience healthcare, and we need a compliance leader who can grow with us. Your background might include banking or securities compliance, insurance regulation and risk management, or similar regulatory roles. This role offers the opportunity to apply and expand your expertise across financial services, health insu...