Related skills
payments fintech sql ai dashboards📋 Description
- Own the member financial infrastructure: balances, premium payments, reimbursements, substantiation
- Build reliability and self-serve capabilities to reduce errors and tickets
- Instrument flows: detect errors early, measure performance, provide visibility
- Collaborate with ops/support to identify costly issues and build solutions
- Own multi-year strategy: HSAs, portable health accounts, AI personalization
- Ensure enrollment handoff and downstream financial accuracy as a product responsibility
🎯 Requirements
- 4–6 years PM experience with ownership of financial infrastructure, payments, or fintech
- Strong data fluency: SQL, metrics from scratch, dashboards, and error-detection instrumentation
- Systematic thinker energized by complexity: understand failure modes and root causes
- Strategic range: multi-year view and sequencing decisions
- Independent operator: define scope, cross-functional alignment, and ship with little hand-holding
- Experience building for scale: design for high volume and preventing breakdowns
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