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About Zowie:
At Zowie, we believe that buying online should feel like walking into your favorite local shop: personal, friendly, and easy. Our mission is to recreate offline shopping experiences online - but better. Zowie brings speed and empathy to customer interactions. Our platform automates responses to repetitive questions around return policy, order status, etc., and saves time for customer service agents, who can then proactively turn website visitors into paying customers. It can work as an add-on with existing tools (Zendesk, Shopify, Gorgias, etc.) or become a standalone customer service platform.
We are:
๐ Growing fast. We plan on keeping the Team growing! Youโll have a lot of autonomy and impact as we grow.
๐ Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team.
๐งโ๐ป Remote-first and hours are flexible. We allow everyone to figure out the best ways to collaborate with their team. At the end of the day, it's about delivering! Those in Poland can work from our offices in Cracow and Warsaw.
We strive to be:
๐ช Ambitious and innovative. We donโt settle on existing solutions and keep looking for better ways to tackle challenges.
๐ป Bold and free-thinking. We trust our employees to find the best solutions.
๐คธโโ๏ธ Agile and high-performing. We work smarter, not harder. We use our OKRs to keep ourselves focused.
๐ค Unafraid of change. Zowie is growing, and the market is changing. We thrive in an ever-evolving environment.
What you'll do:
Are you ready to embark on a journey that combines innovation, cutting-edge technology, and the opportunity to shape the future of our industry? Zowie is seeking a dynamic and forward-thinking Backend Engineer to join our newly-formed Growth Team, led by one of our visionary Co-Founder -
Maciej Cioลek.At Zowie, we've always believed in staying ahead of the curve, and our commitment to innovation is at the core of our success. We have a long-standing tradition of pushing boundaries and redefining what's possible in the world of technology. Our latest initiative, the Zowie Growth Team, embodies this spirit of innovation and disruption.
As a member of the Zowie Growth Team, you will be at the forefront of our innovation efforts. Our primary mission is to explore new product ideas in collaboration with our customers, striving to understand their needs and uncover the business value behind these ideas. Once we've uncovered the potential, we'll pass the torch to the respective teams to turn these prototypes into well-adopted products.
The Zowie Growth Team plays a pivotal role in the success of Zowie as a whole. Our ability to innovate and rapidly test new ideas not only keeps us ahead of our competitors but also ensures that we continue to provide cutting-edge solutions to our customers. In recent months, we've spearheaded the adoption of Generative AI, resulting in groundbreaking products such as the
X2 - the GenAI X2 engine for e-commerce and Zowie Salesbot - conversational AI to answer product specific questions.Ideally, you'll bring with you:
It will be awesome if you have:
Additional Information
We will offer you:
๐ Employee Stock Option Plan (ESOP). Youโre a part of our companyโs future success.
๐ Unlimited paid time off. We trust each other and donโt count days.
๐ Great company offsites and individual integration budgets. We spend time together in person to strengthen our team.
๐ Health benefits. We offer an additional health insurance package.
๐ Development budget. We want to grow personally and professionally together.
๐ Home-office funds. Make yourself a comfy space for work on a daily basis.
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