Salesforce Functional Engineer - Salesforce Sales Cloud

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team you’ll join

The Grow domain sits within Xero’s Customer Platforms group and manages the Sales & Marketing Technology for Xero. Within Grow, our remit is focused on Customer Acquisition and Engagement. We work with stakeholders to enable new capabilities helping Xero scale and improve our external customers and internal users experience.

We work with systems like, Salesforce Sales Cloud (CRM), Marketing Cloud, Qualtrics, CRM Analytics and other tools to better enable Xero to achieve their strategic objectives. We are New Zealand’s largest and most comprehensive Salesforce implementation working with a team of experienced and certified Salesforce professionals.

What you’ll do

• Design, build, and deliver tailored solutions for the Partner Sales Xero Business using Salesforce and other connected technologies

• Provide day-to-day administration, troubleshooting, and maintenance for the connected Salesforce platform within Xero.

• Support continued build-out of key reports and dashboards, data administration, and integrity upkeep

• Recommend new features and improvements to optimize and increase use of the platform

• Provide technical specifications and help maintain overall documentation for the business

• Adhere to and promote best practices, and design the guidelines for security procedures

What you’ll bring

• Around 2-5 years of experience as a funky, Engineer, or Consultant with Salesforce Sales Cloud, with relevant certifications. Experience Cloud familiarity is preferred but not required.

• You’ll be open minded and keen to learn. The Salesforce platform is massive and we’re happy to support you on your journey.

• Experience with enterprise integration tools and ETL (extract, transform, load) tools such as dataloader.io, dataloader or jitterbit.

• Understanding and comfort using Salesforce Flow and associated declarative programming concepts and toolsets.

• Configuration experience using the Salesforce point-and-click application administration interface.

• Strong understanding of excel data manipulation and transformation.

• Solid knowledge of data structures and relational databases.

• Any exposure to software engineering would also be great; if you’ve used tools such as Apex, JavaScript, Aura, or Lightning Web Components we would love to hear from you.

Research has shown that women and underrepresented groups are less likely to apply for jobs unless they meet every single competency or experience. If you are excited about this role, and your experience doesnʼt align, we encourage you to apply. You could be the right person for a role.

Additional Information

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.