Related skills
data analytics campaign management customer service excel budget management📋 Description
- Coordinate VIP program and high-value customers in Ontario
- Plan and drive campaigns; manage budgets and events
- Collaborate with Marketing, Commercial and VIP teams
- Ensure adherence to responsible gaming protocols
- Track KPIs and VIP journeys; report results
- Travel up to 25% of time
🎯 Requirements
- 2+ years in high-end customer service
- Excellent verbal and written communication
- Knowledge of online gaming industry essential
- Data analytics experience; able to identify trends
- Strong organization; event planning a plus
- Excellent Excel skills
🎁 Benefits
- Extended medical, vision, dental coverage
- Life and disability insurance
- Retirement program with employer contributions
- Incentive compensation and stock program
- 12 holidays and 2 floating holidays
- Paid sick time per Canadian law
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