Software Development Manager

At Vidyard, we make life easier for sellers, marketers and corporate communicators. Our video messaging tools, AI tools, and other products are used by Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

Vidyard is looking for a Software Development Manager to join our Accounts & Billing team. Reporting to the Director of Engineering, you will be responsible for guiding and supporting the team responsible for our critical Account and Billing platforms while maintaining excellent relationships and communicating effectively with all stakeholders. Through your technical coaching and guidance, you will create a supportive and challenging environment for your team to thrive, and participate in broader initiatives to help level up our engineering team as a whole.This position is available to candidates located in Canada.

Our engineering team consists of over 50 developers across multiple product streams. Each team owns a key portion of our experience. We are passionate about creating awesome products and making Vidyard an amazing place to grow and ship.The Accounts & Billing team focuses on developing and optimizing the core systems and services that support permissions, accounts, and billing functionalities across Vidyard's applications and services. Our role is to deliver scalable and extensible platforms, enabling other teams to efficiently iterate on our existing products as well as easily launch and monetize new products.

• Growing and developing an incredible team of hardworking and motivated developers with high expectations around individual ownership and impact.
• Ensuring the delivery of team projects and outcomes to drive forward business goals.
• Developing a healthy and collaborative culture that embodies Vidyard's values.
• Partnering with other leaders and the team to craft technical and product strategy.
• Collaborating across disciplines and building customer empathy to make an outsized impact.
• Level up our Engineering department and grow alongside your peers.

• Discover new opportunities and deliver them to thousands of customers.
• Refine your team’s charter and direction to maximize Vidyard’s growth.
• Foster strong cross-functional business and technical decisions, with Product Managers and Designers.
• Influence broad and impactful decisions.
• Share wins and celebrate success throughout the company.
• Unblock your team and eliminate the root cause.
• Take chances, and learn from setbacks alongside your leader, peers and team.

• 2+ years experience leading a development team in a cross-functional environment. 
• 5+ years of functional experience in software development, SaaS experience considered a plus.
• Proven track record of delivering great solutions to complex problems while balancing technical and product concerns.
• Have effectively hired, onboarded, and managed a team of developers reporting to you.
• You love mentoring and nurturing developers, helping them be the best they can be.
• Experience fostering a culture of safety, inclusion, and belonging on a team, resulting in high levels of engagement and results.
• You follow through on your commitments, overcome blockers, navigate disagreements and take responsibility for your work and your team's work.
• You are comfortable in technical conversations, and supporting your team as they explore tradeoffs and make technical decisions.
• An interest in or working experience within Artificial Intelligence would be considered an asset.

• Managers at Vidyard come from technical backgrounds but may be unfamiliar with the technologies our teams use daily.
• We primarily use Ruby on Rails, Node.js, Vue.js, React, MySQL and AWS. Experience with some of these is a plus, experience with all of them is not necessary.

Job descriptions can be overwhelming. At Vidyard we are motivated to drive change together and deeply value the unique experiences, abilities and opinions you possess! We value candidates who own it, and if you’re relentlessly resourceful too, you might be exactly who we are looking for. 

As we also value user obsession, we prioritize our users, customers and community so you can expect to hear from our team even if you are not selected to move forward.

• Competitive pay
• Comprehensive, flexible benefits on day one
• Wellness allowance to spend on what's important to you 
• Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
• Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
• Allowance to support your ongoing growth and development
• Parental leave top-up
• Paid volunteer hours
• Employee resource groups to empower and drive change at Vidyard and in our communities
• RRSP match
• Stock options
• Flexible holiday program
• Home office stipend 
• Flexibility to work in the place that brings out your best: whether you thrive in the comfort of your home office, or are local to, and prefer the energy of our collaboration space in Kitchener, Ontario, Canada, there is flexibility for all. Although we default to remote-first there will be occasional in-person meetings/events purposefully designed for connection and collaboration.

Vidyard is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify us at [email protected]. Unsolicited resumes from Agencies will not be accepted.