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forecasting account management enterprise sales customer service team leadership📋 Description
- Lead a global team of quota-carrying AEs.
- Sell multi-product solutions to existing customers.
- Retain and grow revenue through strategic accounts.
- Generate new pipeline via cross-sell and upsell.
- Collaborate with AEs and cross-functional partners to close complex deals.
- Run operating cadence to hit quarterly targets.
🎯 Requirements
- Leader with Twilio Magic and proven success.
- Experience selling platform solutions; CPaaS/Contact Center helpful.
- Customer-focused and metrics-driven with coaching track record.
- Experience hiring senior enterprise AEs and performance mgmt.
- Navigate complex orgs; plan and run EBRs.
- Comfort talking with admins, software leaders, PMs, and business owners.
🎁 Benefits
- This role may earn commissions.
- Competitive pay; equity eligibility varies by location.
- Health care, 401(k), paid time off and parental leave.
- Remote-friendly; travel ~30-40% as needed.
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