Related skills
slack looker google sheets jira excel📋 Description
- Coordinate real-time incidents and monitor Fleet Operations using dashboards and alerts.
- Capture details and open tickets with accurate categorization and documentation.
- Participate in real-time coordination for active incidents; prioritize events and escalate as needed.
- Support cross-functional analytics and real-time monitoring within Triage Operations.
- Work in a fast-paced ops environment with strong attention to detail.
- Assist in training and mentoring new team members.
🎯 Requirements
- High School Diploma or GED; two years’ experience required; Associate/Bachelor’s preferred.
- 1–2 years of relevant experience.
- Flexible hours and shift support.
- Ability to learn new tools and technologies quickly.
- Learn and apply analytical methods to assess cause, impact, and severity with documentation.
- Strong attention to detail with repetitive tasks.
🎁 Benefits
- Experience with ADAS automation testing products.
- Customer-facing environment experience.
- Strong Excel/Google Sheets skills.
- Slack and Jira experience.
- Experience in software/IT/operational or STEM environments.
- Experience using Looker or Superset for dashboarding.
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