Related skills
ms office relationship management negotiation customer service communication skills📋 Description
- Achieve collection targets for the assigned branch.
- Meet targets for the product assigned to Collections.
- Follow legal guidelines for collection agencies and in-house teams.
- Ensure adherence to the Code of Conduct and compliance.
- Continuously monitor agencies to prevent fraud and losses.
- Liaise between creditors and customers to resolve dues.
🎯 Requirements
- More than 1 year of collections experience.
- Excellent communication skills.
- Strong negotiation skills with results focus.
- Strong relationship and leadership abilities.
- Working knowledge of computers.
- Growth mindset and willingness to improve.
- Achievement orientation and proactiveness; willingness to experiment.
🎁 Benefits
- Collaborative program driving cross‑business productivity.
- Boost revenue per user via cross-sell opportunities.
- 360‑degree feedback from peers on your contributions.
- Respect earned, not demanded, from peers and managers.
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