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less than a minute ago
Type
Full time
Salary
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Related skills

customer service onboarding mentoring performance management team leadership

πŸ“‹ Description

  • Be the direct point-of-contact for team inquiries and issues
  • Manage the performance of team members through motivation, feedback, and coaching
  • Monitor daily intake workflows to ensure compliance and timely service
  • Drive process improvements to optimize intake operations
  • Disseminate information and training from leadership to your team
  • Interview candidates, train employees, and provide ongoing team development

🎯 Requirements

  • Experience managing/supervising a group or team of employees
  • Strong leadership, mentoring and developing staff
  • Exceptional communication, critical thinking and organization
  • Ability to motivate a team to meet or exceed targets
  • Experience with intake processes and systems
  • Sound time management and ability to work independently

🎁 Benefits

  • Competitive compensation and benefits
  • Medical benefits and retirement plans
  • Wellness programs
  • Learning and development opportunities
  • Inclusive, diverse workplace and Equal Opportunity Employer
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