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salesforce program management jira api voip📋 Description
- Manage strategic accounts as trusted advisor, ensuring success.
- Collaborate with Product and Operations to resolve challenges.
- Share best practices to help customers maximize Bandwidth services.
- Lead root-cause analysis with cross-functional teams.
- Gather customer feedback for product and service improvements.
- Coordinate cross-team delivery and after-hours outage response.
🎯 Requirements
- 4-year college degree required.
- 3+ years in customer-facing account/program mgmt with strategic customers; C-level exposure.
- Knowledge of PM, VoIP, VoIP routing, LNP, and account mgmt.
- Experience managing large enterprise accounts (~$10M rev) and CRM/PM tools.
🎁 Benefits
- 100% company-paid Medical, Vision, and Dental for you and your family.
- Four weeks of PTO for new hires.
- PTO Embargo - you're protected from interruptions during PTO.
- Additional PTO via volunteer hours and Bandwidth challenges.
- Mahalo moments program grants extra time off for life events.
- 90-minute Workout Lunches and access to a nutritionist.
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