Related skills
applicant tracking system ms outlook ms excel ms teamsπ Description
- Hire and coach a diverse part-time staff (Shift Leaders, Cookie Crew, drivers)
- Lead service quality, customer service, and store cleanliness
- Establish a culture of excellence prioritizing cookie quality, service, and sales
- Manage and audit inventory to maintain proper controls
- Create and execute local marketing drops
- Drive in-store recognition programs/contests
π― Requirements
- 3+ years of management/leadership in a restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thu-Sun
- Benevolent leadership with a player-coach mentality
- Hospitality mindset; deliver exceptional customer service
- Tech-savvy with restaurant/retail software; ATS experience
- Familiarity with commercial convection ovens is a plus
π Benefits
- Competitive base salary + quarterly bonus
- $50 monthly cellphone data plan stipend
- Medical, dental, vision and pet insurance
- 401K with company match
- 2 weeks paid vacation, Insomnia Personal Days of Wellness, paid sick leave
- Enrollment in Cookie College learning platform
- Free cookies, swag and more
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