Store Operations Manager (GM)

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

applicant tracking system ms outlook ms excel ms teams

πŸ“‹ Description

  • Hire and coach a diverse part-time staff (Shift Leaders, Cookie Crew, drivers)
  • Lead service quality, customer service, and store cleanliness
  • Establish a culture of excellence prioritizing cookie quality, service, and sales
  • Manage and audit inventory to maintain proper controls
  • Create and execute local marketing drops
  • Drive in-store recognition programs/contests

🎯 Requirements

  • 3+ years of management/leadership in a restaurant or retail
  • Availability to work 2-3 mid-to-late shifts Thu-Sun
  • Benevolent leadership with a player-coach mentality
  • Hospitality mindset; deliver exceptional customer service
  • Tech-savvy with restaurant/retail software; ATS experience
  • Familiarity with commercial convection ovens is a plus

🎁 Benefits

  • Competitive base salary + quarterly bonus
  • $50 monthly cellphone data plan stipend
  • Medical, dental, vision and pet insurance
  • 401K with company match
  • 2 weeks paid vacation, Insomnia Personal Days of Wellness, paid sick leave
  • Enrollment in Cookie College learning platform
  • Free cookies, swag and more
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