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account management enterprise sales customer service cross-functional collaboration latamπ Description
- Primary contact for enterprise customers from contract signature to onboarding.
- Own ongoing account management, retention, and revenue growth.
- Provide LATAM-focused customer service and issue resolution.
- Identify requirements and manage expectations with stakeholders.
- Champion customer feedback to drive programmatic and technical development.
- Drive hardware and service revenue growth for LATAM accounts.
π― Requirements
- Bachelor's in engineering or business, or HS diploma + 2+ years experience.
- 2+ years of consulting or project management.
- 1+ year in a customer-facing role.
- Fluent in English and Spanish.
- Experience in satellite/telecommunications domains.
- Ability to read contracts and discern requirements.
π Benefits
- Stock options and long-term incentives.
- Medical, vision, and dental coverage.
- 401(k) retirement plan.
- Paid parental leave and holidays.
- Three weeks of paid vacation and 10+ holidays.
- Disability and life insurance.
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