Starlink Enterprise Account Lead, Europe

📋 Description

• Serve as primary contact for European enterprise customers and resellers.
• Own account support and lifecycle from contract signature through onboarding.
• Build relationships with partners; navigate regulatory, invoicing, and logistics.
• Deliver customer service; resolve shipments, invoicing, activation, operations.
• Translate feedback into tooling or process improvement recommendations.
• Execute key account tasks with growing autonomy under guidance.

🎯 Requirements

• Bachelor's in business/engineering or 2+ years professional exp.
• 1+ year in customer-facing, consulting, or PM role.
• Strong English; additional European language a plus.
• Availability to travel across Europe for customer sites/meetings.
• Available to work extended hours and weekends as needed.
• Experience managing multiple projects in high-growth, cross-functional settings.

🎁 Benefits

• Comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan and disability/life insurance.
• Paid parental leave, 3 weeks vacation, 10+ holidays.
• Employee Stock Purchase Plan and stock options.
• Company shuttles between Seattle and Redmond.
• Employee discounts and other perks.