Added
less than a minute ago
Location
Type
Full time
Salary
Salary not provided
Related skills
cloud saas mdm fusus evidence.com📋 Description
- Serve as the technical trusted advisor and primary contact for a strategic Enterprise account.
- Master Axon products: body cameras, Evidence.com, Fusus; lead RCA and incident response.
- Own end-to-end device RMA lifecycle: triage, logistics, SLA, scalable workflow.
- Provide Tier-2 support; troubleshoot Wi-Fi/cellular, MDM, syncing; guide on-site teams.
- Monitor fleet health and metrics; propose engineering/product changes to reduce incidents.
- Lead cross-functional initiatives; deliver enablement and reviews to maximize value.
🎯 Requirements
- Bachelor's degree or equivalent work experience.
- 7+ years in technical account management or enterprise hardware/software.
- Proven enterprise relationships and complex projects.
- Strong wireless networking; diagnose network issues.
- Cloud evidence management/SaaS and enterprise IT familiarity.
- Must pass CJIS background check and maintain confidentiality.
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!