Related skills
customer service leadership training scheduling baristaπ Description
- Lead shift by enforcing store operations to standard.
- Maintain calm demeanor during high volume to keep service on track.
- Anticipate customer and store needs; respond to cues.
- Train new employees with coaching and feedback.
- Manage shift tasks; assign duties and ensure attendance.
- Enforce health, safety and sanitation guidelines.
π― Requirements
- 1+ year leadership in retail, grocery, restaurant, or equivalent.
- 1 year leadership in a cafe preferred.
- ServeSafe Certification highly preferred.
- Starbucks or fast-paced cafe experience preferred.
- Ability to work with fluid schedules.
- Learn and adapt to current technology needs.
π Benefits
- Medical/Dental/Vision Insurance (for full-time)
- 401(k) Retirement Savings Plan
- 25% employee discount & FAM Membership
- Vacation and Sick Time for eligible employees
- EAP through AllOne Health
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