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enterprise software amplitude change management ai data governance📋 Description
- Own deployment, adoption, and outcomes for 10 accounts from presales through renewal
- Lead deployment planning: scoping, kickoff, use-case alignment, delivery
- Track and manage risks across deployments; drive timely resolution
- Monitor portfolio health with AI signals; accelerate adoption and renewals
- Drive product adoption through live sessions; identify new use cases to expand value
- Build executive business reviews linking Amplitude usage to business impact
🎯 Requirements
- 7+ years in Customer Success or Technical Account Management in B2B SaaS
- 3+ years leading enterprise software deployments with change mgmt and data governance
- 2+ years managing a portfolio of 10 Strategic accounts
- Experience co-owning renewals and contributing to expansion with a sales partner
- Experience training non-technical teams to become data-sufficient
- Excellent communication to influence from data engineer to C-level
🎁 Benefits
- Excellent medical, dental, and vision with employer-paid premiums
- Flexible time off with paid holidays
- Fidelity 401(k) retirement plan
- Generous stipends for wellness, transit, learning, home office
- 12–20 weeks paid parental leave; fertility/adoption support
- Mental health benefits including Modern Health coaching and One Medical
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