Senior Scaling Operations Program Manager

Added
7 days ago
Type
Full time
Salary
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Related skills

data analysis project management stakeholder management cross-functional scaling

πŸ“‹ Description

  • Lead cross-functional programs from definition through launch and scale.
  • Design durable, tech-forward workflows and standards for scale.
  • Orchestrate multi-team execution, dependencies, SLAs, and KPIs.
  • Build decision frameworks balancing impact, scale, cost, and risk.
  • Shrink time-to-launch and time-to-scale via process improvements.
  • Partner with engineering to mature systems for stability and observability.

🎯 Requirements

  • 6+ years leading cross-functional programs end-to-end in product, platform, content, or operations.
  • Track record designing and scaling systems or workflows across multiple teams or markets.
  • Ability to create clarity from ambiguity, drive alignment without authority, ROI-focused.
  • Strong operational rigor: goals, SLAs/KPIs, risk/dependencies, clear exec communication.
  • Technical fluency with engineering to shape specs, roadmaps, and tooling; data-informed.
  • Excellent communication with stakeholders across Engineering, Learning & Curriculum, Product, Finance.

🎁 Benefits

  • Benefits page: https://careers.duolingo.com/#benefits
  • Accommodations available during interview: accommodations@duolingo.com
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