Related skills
communication security enterprise sales project managementπ Description
- Own and manage Tier 1 enterprise accounts as primary contact.
- Be Voice of the Customer to Digital Hands; liaise across teams.
- Lead onboarding and ensure value delivery; manage service delivery.
- Execute contract renewals and expansions; drive growth.
- Proactively escalate issues and resolve delivery delays.
- Collaborate cross-functionally to improve processes for customer support.
π― Requirements
- 5+ years account/relationship management in a technical solutions environment.
- Bachelor's degree and/or 5-8 years cyber security or related field.
- 2-3 years technology-related project management experience.
- 2-3 years in a Managed Security Services organization (preferred).
- Ability to engage with C-level executives about technology services and benefits.
- Strong organizational and analytical skills; cross-functional collaboration.
π Benefits
- Competitive compensation and benefits.
- Training opportunities and personal skills development.
- Opportunities for professional advancement.
- Inclusive, diverse workplace culture.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest β finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!