Related skills
b2b saas campaign management customer advocacy g2 case studies📋 Description
- Build and lead Fivetran’s customer advocacy program from the ground up.
- Develop a multi-channel engine for customer stories across campaigns and content.
- Lead G2 and Gartner Peer Insights programs to boost credibility.
- Partner with Marketing, Sales, CS, and Product to identify advocates and drive activation.
- Create scalable intake, rights management, and measurement processes.
- Track impact across advocacy output, usage, pipeline influence, and brand visibility.
🎯 Requirements
- Proven experience building and scaling a customer advocacy program in B2B SaaS.
- Ability to independently lead complex cross-functional projects from kickoff to launch.
- Strong operational rigor, attention to detail, and follow-through.
- Highly organized, with experience managing multiple workflows and priorities.
- Experience defining and reporting on advocacy metrics and business impact.
- Clear, confident communicator with good judgment on customer engagement and approvals.
🎁 Benefits
- 100% employer-paid medical insurance
- Generous PTO, sick time, parental leave, holidays
- RSU stock grants
- Professional development and training opportunities
- Virtual happy hours, free food, and team-building activities
- Monthly cell phone stipend
- Mental health support platform access for employees and dependents
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