Manage senior enterprise client relationships, understanding business, needs, and growth.
Develop retention and growth strategies for managed portfolios across digital commerce.
Drive long-term account strategy aligned to client objectives; prioritize cross-sell.
Negotiate commercial terms and work with stakeholders to hit revenue goals.
Conduct regular business reviews to set growth goals and track performance.
Own client health with accountability and problem-solving to ensure service.

🎯 Requirements

Bachelor’s degree or above; overseas education preferred.
8+ years in client-facing roles in high-growth tech/ecommerce/fintech.
Ability to work with global cross-functional teams (sales, finance, risk, etc.).
Expert communicator, owner of client relationships and advocate.
Excellent presentation skills; facilitate meetings with up to 20 participants.
Willing and able to travel to clients frequently.

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