Related skills
crm customer service retail sales pos furnitureπ Description
- Greet and assist customers in person and via phone/email.
- Understand customer preferences and recommend pieces.
- Maintain knowledge of product lines, features, promos.
- Create and manage quotes, sales orders, follow-ups via POS/CRM.
- Support showroom merchandising and cleanliness.
- Open to learning Furniture Room Planning software.
- Coordinate with ops on availability, lead times, delivery.
- Resolve customer concerns with empathy and professionalism.
- Stay informed on trends and competitor offerings.
π― Requirements
- Prior retail, interior design or furniture sales experience highly preferred.
- Excellent communication and interpersonal skills.
- Comfort with learning and using our sales and inventory software system.
- Strong attention to detail and follow-through.
- A genuine passion for helping people make their homes more beautiful and functional.
- Full-time (40 hours per week)
- 3-5 days a week; 8-hour shifts (day shift)
- Weekend availability preferred
π Benefits
- 401(k) retirement plan
- Health, dental, and vision insurance
- Paid time off (PTO)
- Employee discounts
- Flexible scheduling
- Profit sharing
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