Sales Associate

📋 Description

• Manage high-volume inbound calls, chats, and emails across the customer journey.
• Keep clean notes in Salesforce for all leads.
• Be a trusted advisor helping customers select Gusto as their payroll platform.
• Support customers through account setup and onboarding.
• Exhibit customer empathy and demonstrate product knowledge.
• Exercise and master advisory selling of small business solutions.

🎯 Requirements

• 1 year min in high-volume sales or customer service with cross-selling/up-selling or quotas.
• Commitment to customer empathy and ethical business practices.
• Passion to achieve goals and improve your craft.
• Excellent communication skills via phone and email/chat.
• Motivated by challenge and adaptable to change.

🎁 Benefits

• Hourly pay $20.67–$24.50 (Denver, Phoenix, Las Vegas, Chicago, Atlanta). No commission.