Business Operations Manager

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

The Business Operations team works cross-functionally to enable Robinhood's growth and business success. We act as a "special projects team" that tackles and solves any mission-critical strategy problem or initiative that enables Robinhood to grow faster or scale more effectively. We also support the design of scalable organizational structures, drive process improvements, develop data-driven insights and decision making, and program manage high impact cross-functional projects. Ultimately, we are a team of curious, humble, and analytically-minded individuals with a bias toward action and impact.

As a Business Operations Manager, you’ll play an integral role in leading our company-wide strategy efforts, including evaluating new market and product opportunities. Additionally you will facilitate cross-functional initiatives and projects to ensure that teams work in a coordinated, efficient, and focused way.

It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

• Support and program manage cross-cutting, months-long operational improvement projects that will increase business efficiency and reduce risk
• Manage cross-functional processes with leaders and executives across the company to ensure key decisions, major projects, and business outcomes are successful
• Partner closely with Internal Communications, Finance, Learning & Development, and other Business Operations teammates to facilitate company-wide processes
• Evaluate new business opportunities and help support our 3-5 year strategic plan

• 5-8 years experience in Program Management, Operations Strategy, Business strategy, or consulting
• Proven experience in planning, managing, and monitoring complex processes and projects
• Strong track record managing stakeholders and operating in a cross-functional environment
• Outstanding organizational abilities and interpersonal skills to develop strong working relationships
• Resourcefulness, persistence, and ability to thrive in fast paced, entrepreneurial environment
• Strong analytical abilities and proficiency with Excel, Powerpoint and planning tools (Airtable, Coda, Jira)
• Exceptional written and verbal communication skills
• Ability to work independently and a strong sense of ownership
• Experience with Looker, Tableau, SQL and other data tools

• Market competitive and pay equity-focused compensation structure
• 100% paid health insurance for employees with 90% coverage for dependents
• Annual lifestyle wallet for personal wellness, learning and development, and more!
• Lifetime maximum benefit for family forming and fertility benefits
• Dedicated mental health support for employees and eligible dependents
• Generous time away including company holidays, paid time off, sick time, parental leave, and more!
• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits