Related skills
crm salesforce excel microsoft office dynamics📋 Description
- Understand COP and CRM workflows to support backend ops.
- Collect data, diagnose, and troubleshoot order processing issues.
- Collaborate with internal dev teams for root-cause analysis.
- Communicate resolutions with stakeholders.
- Track issue statuses and ensure timely resolution.
- Streamline processes for the distribution business.
🎯 Requirements
- Bachelor’s degree preferred
- 1-2 years coordination and operational support
- 1-2 years software product or project management
- Excellent communication and listening skills
- Fluent English (oral and written)
- MS Office/Excel; CRM knowledge (Dynamics, Salesforce)
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