Own renewal lifecycle; manage portfolio; close renewals to hit retention targets.
Monitor health, usage, and feedback; flag at-risk accounts; work with CSMs.
Quote, draft contracts, negotiate pricing, and finalize renewals.
Articulate value; work with CSMs to show value and justify price adjustments.
Process improvement: use AI tools to analyze renewal trends and forecast.
Internal collaboration: liaison between customer, legal, finance, CS.
Upsell identification: flag upsell opportunities to AM or Sales.

🎯 Requirements

Proven renewals experience across SaaS/B2B contracts.
Consistently meet renewal quotas and minimize churn.
Strong commercial acumen; pricing and terms negotiation.
Analytical, detail-oriented; forecasting and contract mgmt.
Tech-forward; quick AI tool adoption for engagement/forecast.
Data, SaaS, or B2B tech industry experience preferred.

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