Related skills
communication documentation staff training insurance verification regulatory compliance📋 Description
- Manage pharmacy communications, prior authorizations, and medication-related client concerns.
- Oversee after-hours call workflows, ensuring timely response and escalation.
- Maintain and optimize provider schedules to align with patient needs and billing.
- Lead staff training, coaching, and performance management to ensure consistent workflows.
- Review operational metrics to ensure policy adherence and process improvements.
- Conduct client outreach and manage discharges per policy.
🎯 Requirements
- 3+ years' experience as an Office/Practice Manager in a healthcare environment
- 2+ years' experience overseeing multiple sites/facilities
- Experience with verification of Insurance Benefits
- Knowledge of Substance Use Disorder, Mental Health, and Medication Management
🎁 Benefits
- Competitive salary aligned with your experience
- Comprehensive paid time off package
- Parental leave
- Annual continuing education allocations
- Competitive medical, dental, and vision package
- Annual subscription to a leading meditation app
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