Process Excellence - Team Lead - UPI CST

Added
41 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

grafana postman gemini llama devrev

๐Ÿ“‹ Description

  • Lead AI chatbot prompts using Jinja2 templates
  • Manage CST workflows and agent SOPs with Devrev
  • Apply Lean Six Sigma to improve bot quality and reduce defects
  • Collaborate with Product & Tech to add bot features and resolve escalations
  • Use Grafana and Superset for analytics and debugging AI apps

๐ŸŽฏ Requirements

  • AI & Prompt Engineering leadership with Jinja2 templates
  • CST workflows & SOP automation using AI tools (Devrev)
  • Lean Six Sigma quality and process improvement
  • Cross-functional collaboration with Product & Tech teams
  • Analytics & debugging of AI apps with Grafana/Superset
  • Must-have: travel readiness, coaching, quick learner
  • LLM experience (Gemini, Llama, Deepseek); Green Belt preferred
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