Related skills
salesforce saas jira gainsight churnzero📋 Description
- Own strategic relationship with Fortune 500 clients.
- Post-sale contact; align with client objectives.
- Guide clients through platform optimization and maturity.
- Drive platform adoption; deliver measurable business value.
- Lead high-level business reviews with senior executives.
- Forecast and manage renewals; collaborate with Sales on expansion.
🎯 Requirements
- 10+ years in Customer Success or Strategic Account Management.
- Delivery value focus to Fortune 500 or global enterprise accounts.
- Strong executive presence; engage and influence C-suite.
- Confident leading strategic planning and hands-on execution.
- Exceptional communication, facilitation, and presentation skills.
- Familiarity with Salesforce, JIRA, Gainsight, ChurnZero, and Pendo.
- Willingness to travel up to 30%.
🎁 Benefits
- Competitive Salary
- Medical, Vision & Dental Benefits
- 401k
- Stock Options
- Flexible PTO Policy
- Learning Stipend
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