For more than 20 years, PointClickCare has beenthe backbone of senior care. We’ve amassed therichestsenior care dataset making ourmarket density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us onGlassdoorandLinkedIn.

Job Location:

This position is open to remote candidates. Territory will include Virginia, Kentucky, Tennessee, Arkansas, Mississippi, Louisiana, Alabama, Georgia, North Carolina, South Carolina and Florida.

Up to 25% travel to client sites will be required.

Position Summary:

Reporting to the Manager of Professional Services, you will act as the primary client liaison to lead multiple customer facing EHR implementationprojects simultaneously. You will experience managing customer implementations in a Professional Services environment, and have a proven track record for successfully attainingprojectobjectives.

Key Responsibilities:

Thoroughly understanding the customer’s business and technical needs

Acting as primary interface to client business units during all phases of theproject

Performprojectkick-off meetings with customers and delivery resources

Identify scope, createprojectplan, manage, monitor and control multiple externally facing customer implementations of our software. Manage theprojectbudget, team resources, communications, andproject plans.

Ensure that customers successfully migrate to the PointClickCare solution in the most optimal way, with an effective transition to support uponprojectclose.

Monitor and report onprojectprogress, problems and recommended solutions to the customer

Identify and resolve risks and issues in a timely manner. Escalate concerns to theprojectteam and senior management when appropriate.

Report on deployments, schedules, budgets and revenue using internal methods.

Foster continued growth of the team’sprojectmanagement capabilities, improving knowledge and experience within the PMO.

Successfully manages several competing priorities.

Contribute to the overall goals and objectives of theprojectManagement Office

Creatingprojectplan, identifying scope, goals, deliverables, timelines and required resources

Managing the day-to-day implementation of operationalprojectaspects, definingprojecttasks and resource allocation

Supporting customers in migration from current to future state in the most optimal way

Updating and trackingprojecttimelines and deliverables

Providing direction and support to the implementation team and reviewing deliverables prepared by the team

Managingprojectissues and dependencies

Required Experience:

Experience in project management at a skilled level.

Previous PointClickCare Knowledge is an asset but is not required, though previous experience with healthcare systems (EHR, EMR, Pharmacy) would be great.

PMP or Prince II designation an asset

Solid understanding of systems design would be great.

Great attitude and work ethic.

Strong leadership and relationship building capabilities, with ability to negotiate with and influence others to drive successfulprojectoutcomes.

Excellent interpersonal and communication skills to interact with not only your team and internal customers, but our externals customers also!

An attention to detail and a passion to achieve quality outcomes is critical.

Self-starter with the ability to take on new challenges.

You are a quick learner with strong analytical and problem solving skills.

Ability to self-manage, and monitor and track key performance indicators.

AtPointClickCare, base salary is one of the many components that make up our total rewards package.The US base salary rangefor this position is $94,000 - $102,000 + bonus + benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all USlocations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experienceincluding professional and lived experience, and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.

Additional Information

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

PointClickCare

(US) Project Manager - Southeast