PlayVS is the leading amateur esports platform in North America. We are the single community where players come together to compete, fans gather to spectate, and coaches manage their programs. We offer an incredible, full-stack esport platform—game integrations, team-building tools, leagues, tournaments, and schedules—and our software products tie everything together into a cohesive experience.

As a Live Operations Associate, you'll play a vital role in ensuring the success of our scholastic esports tournaments, from planning and scheduling to execution and post-event analysis. You'll work alongside a talented team to keep our competitions running like clockwork while exploring new ways to engage players and elevate the overall experience.

What You'll Do:

Support All Phases of Competition: Assist with everything from pre-season planning to championship events across all competition groups.

Match Management: Schedule and manage matches efficiently, ensuring timely completion. Provide comprehensive match-day support, including assistance with match and league rulings.

Collaboration is Key: Work closely with various cross-functional teams (Publisher Partnerships, Sponsorships, Scholastics, Marketing, Support, Product, etc.) to plan competition formats and schedules and support tournaments.

Rule the Game: Develop, enforce, and maintain rulebooks, game day protocols, and IT/networking documentation for all competition groups.

Scholarship Support: Collaborate with internal and external stakeholders to create opportunities for players to earn scholarships and prizes and ensure proper distribution.

Broadcast Like a Pro: Assist with the strategy and execution for broadcasting championship events.

Data-Driven Decisions: Conduct research to identify areas for improvement in competition and user experience.

Partner with Product: Work with the product team to identify dependencies, report bugs, and test new features.

Track and Analyze: Monitor and analyze engagement metrics like match completion, setup ratings, and competitor quality. Share user feedback and insights for continuous improvement.

Content Creation: Lead monthly blog updates on competition news and updates, collaborating with the Marketing team.

What We're Looking For:

3-5 years of experience in a related field, such as esports operations, event management, or project coordination.

Strong understanding of esports competition formats and best practices.

Excellent communication, collaboration, and organizational skills.

Proficient in project management tools and comfortable working in a fast-paced environment.

Data-oriented with an ability to analyze metrics and identify trends.

Passion for esports and a desire to contribute to a growing community.

Ability to travel 15% of the time (NOTE: percentage of time spent traveling annually is subject to change depending on business needs.)

Bonus Points for:

Experience working with league management platforms or similar software.

Experience with Asana or a similar project management tool.

PlayVS is proud to be a remote-first company, where employees can work almost anywhere within the United States. We have a simple and transparent remote-first level-based compensation structure. The salary range for this full-time remote position is $60,000 - $75,000, plus equity and comprehensive benefits. Our salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by a number of factors, including job-related skills, experience, and relevant education or training.

PlayVS cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes but is not limited to:

*healthcare benefits (medical, dental, vision),

*401(k) plan,

*wellbeing benefits (including Headspace, Omada, and Gympass),

*flexible paid time off,volunteer time off,

*paid parental leave,

*several paid holidays,

*learning and development programs (including Liinkedin Learning and Mineral memberships),

*monthly mobile and internet stipends!

Additional Information

PlayVS is an equal-opportunity employer. We provide equal employment opportunities and are committed to maintaining an inclusive environment for our customers, employees, and applicants. We prohibit discrimination and harassment of any type regardless of race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, parental status, or any other characteristic protected by federal, state or local laws.

If you have a disability or special need that requires an accommodation, please contact us at [email protected]

PlayVS

Esports League Operations Associate