Related skills
communication customer service data entry pharmacy operations prior authorization📋 Description
- Learn fundamentals of prior authorization and pharmacy workflows
- Assist in initiating prior authorization requests under guidance
- Follow up on authorization status updates
- Escalate complex cases to experienced team members
- Develop knowledge of pharmacy benefits and insurance terminology
- Maintain confidentiality of patient and proprietary information
🎯 Requirements
- Desire to work in a customer/patient-centric role
- High school diploma or GED required
- Strong technical aptitude and ability to learn complex software
- Excellent verbal and written communication skills
- Strong attention to detail and ability to follow structured processes
- Comfortable learning new systems and working across multiple tools
🎁 Benefits
- Health Benefits, 401K
- Holiday pay
- Overtime eligible
- Casual dress code
- Free Snacks
- Free Shuttle service
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