Related skills
customer service pharmacy benefits healthcare operations prior authorization insurance verification📋 Description
- Assist in initiation of new prior authorization requests to providers
- Identify the correct prior authorization form for the patient’s insurer
- Coordinate with prescribers and offices to ensure PA form info
- Follow up with medical offices to check PA status
- Coordinate with medical offices to handle Appeals
- Location: Fully onsite in Robinson Township, PA; 40h/w, rotating 9am-8pm EST
🎯 Requirements
- High school diploma or GED required; Bachelor’s degree strongly preferred
- Customer service or inbound call center experience required
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, attention to detail, and good judgment
- A passion for providing top-notch patient care
- Ability to work with peers in a team effort and cross-functionally
🎁 Benefits
- Health benefits, 401K
- Holiday pay
- Overtime eligible
- Casual dress code
- Free snacks
- Free shuttle service
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