Related skills
customer service data entry teamwork pharmacy benefits prior authorization📋 Description
- Assist in initiation of new prior authorization requests to providers
- Identify the correct prior authorization form required for the patient’s insurance provider
- Coordinate with prescribers and medical offices to ensure information is on prior authorization forms
- Follow up with medical offices to check the status of prior authorization requests
- Assist with communicating the status of prior authorizations to both patients and providers
- Coordinate with medical offices to handle Appeals; on-site in Robinson Township, PA
🎯 Requirements
- High school diploma or GED required; Bachelor's degree strongly preferred
- Customer service or inbound call center experience required
- Strong verbal and written communication skills
- Sound technical skills, analytical ability, attention to detail, and good judgment
- 1+ year in prior authorizations or insurance verification; knowledge of pharmacy benefits/claims
- Ability to work with peers in a team effort and cross-functionally; on-site in Robinson Township, PA
🎁 Benefits
- Health benefits, 401K
- Holiday pay
- Overtime eligible
- Casual dress code
- Free snacks
- Free shuttle service
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