Senior Manager - Payroll Specialist

About Us – Paytm is India's payment Super App offering consumers and merchants most comprehensive payment services. Pioneer of mobile QR payments revolution in India, today, Paytm is India’s largest payment company by Users, Merchants, Payment Transactions and Revenue. Paytm’s mission is to drive financial inclusion in India and bring half a billion Indians into the mainstream economy through technology-led financial Services. Paytm enables commerce for small merchants and distributes various financial services offerings to its consumers and merchants in partnership with financial institutions.

Paytm has been a pioneer in the merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our ‘Paytm for Business’ App.

About Role :The Senior Payroll Specialist will own end-to-end payroll operations across Paytm Group entities. This includes accurate and timely salary processing, managing statutory compliance, and ensuring seamless payroll system integrations. The role is also responsible for complex reconciliations, audits, and continuous improvements in payroll processes.

Key Responsibilities:

Lead payroll processing for both on-roll and off-roll employees across multiple group entities; ensure all data (attendance, variable pay, bonuses, allowances, deductions) is captured correctly and processed on time.

Review salary structures, input files, bonus and variable-pay calculations, and manage changes such as joining, exits, promotions, and salary revisions.

Coordinate closely with Finance, Compliance, and HR Business Partners (HRBPs) to obtain approvals, reconcile payroll ledgers, and manage salary disbursements and statutory remittances.

Ensure full compliance with Indian statutory requirements — including Income Tax (TDS), Provident Fund (PF/EPF), Employee State Insurance (ESIC), Professional Tax (PT), Labour Welfare Fund (LWF), and other relevant state-level labour laws.

Maintain payroll records and documentation; generate and submit periodic statutory filings and reports (PF/ESIC returns, salary registers, MIS reports, audit reports).

Manage payroll audits and internal control reviews — identify discrepancies, drive corrective actions, and ensure data integrity and confidentiality.

Drive process improvements and automation initiatives to enhance efficiency, reduce manual effort, and improve accuracy. This may involve implementing/upgrading payroll/HRMS software, refining workflows, and integrating with finance/HR systems.

Supervise and mentor junior payroll team members; provide guidance, review their work, and ensure adherence to deadlines and compliance standards.

Act as a point of contact for payroll queries from employees, HR, and finance teams; resolve issues related to salary, deductions, statutory compliance, and final settlements.

Key Responsibilities:

Graduate or Postgraduate degree in Commerce, Finance, HR, or a related discipline.

8 to 10 years of experience in payroll operations — ideally in a large, multi-entity, multi-state organization with high employee count.

Strong and up-to-date knowledge of Indian payroll laws and statutory compliance requirements (PF/EPF, ESIC, PT, TDS, LWF, etc.).

Proven proficiency in leading payroll for multiple entities, handling complexity (on-roll + off-roll, variable pay, bonuses, allowances, full & final settlements).

Hands-on experience with HRMS / payroll software (preferably systems used in India — e.g. PeopleStrong, Darwinbox, or equivalent).

Strong command over Excel / spreadsheets (for reconciliations, MIS reports, data analysis) and familiarity with payroll system integrations.

Excellent analytical skills, attention to detail, confidentiality, integrity, and high level of numerical accuracy.

Strong communication and stakeholder-management skills — to liaise with HR, finance, compliance, and senior leadership.

Leadership and mentoring skills — ability to supervise and guide junior team members, manage deadlines and ensure smooth operations.

Ability to work under pressure and meet strict monthly/quarterly payroll and statutory compliance timelines.